Okay…. So i attended a conflict management workshop this year and I had an aha moment.. I want to share that moment with you.
As a human being who tends to push against the norm (sometimes) and is very passionate (easy to tease), I find myself dealing with conflict often– in both my professional and personal life.
It is how we interpret conflict (understand it) that matters.
Did you know that over 70% of conflicts are due to “facts and data”? Over 70% of conflicts wouldnt occur if we had all the facts and data on the table. How crazy is that?!
Conflict resolution 101.
- Know the facts (and not just your facts)
- Be a curious george… Ask questions to learn the facts.
- Go into situations with an open mind.
Trust me. It works. And there will be less conflict in your world. It worked for me.
Have a great week.